A Floor in Lake Mary, FL, Looks Stunning Thanks to Our Stone Cleaning Process

July 26, 2024

Natural stone is beautiful, stylish, and durable, making it perfect for any area of the home. However, it is vulnerable to damage and can lose its shine and appeal without proper care. Daily use and harsh cleaning products can cause long-term damage, which may require professional restoration. Recently, we received a request from a client in Lake Mary, FL, because she was dealing with a similar issue.


The homeowner needed our assistance to restore her natural stone floor, which was damaged and heavily deteriorated. She was unhappy with the surface's appearance and knew she needed professional help to solve the issues. After considering her options, she searched online for stone cleaning services in Lake Mary, Florida, and found a link to our website at the top of Google's results.

She had a fantastic experience on our user-friendly site, where she enjoyed reading our blog posts and exploring our picture gallery, which highlighted before and after images of our work. The exceptional quality of our previous projects impressed her, giving her the confidence to book a complimentary evaluation at her convenience by requesting a quote.

Customer satisfaction is our top priority, and we bring our best-in-class skills to every project, restoring hard surfaces with precision and care. Our team maintains a professional image that reflects our commitment to exceptional service, emphasizing punctuality, presentation, and readiness to tackle any hard surface challenge. We always arrive on time, wearing sharp uniforms and driving well-marked vehicles, making us easily recognizable to our clients.

During the inspection, we noticed a few problems. The surface was lackluster and severely damaged, with various scratches and stains. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the stone wasn't properly sealed, which is a problem that can lead to further damage and decay over time.

After the assessment, we recommended our stone cleaning and sealing service to revamp the surface. Using high-end equipment and premium products, we achieve outstanding results. We outlined each step of our professional restoration process and provided a no-obligation quote, assuring the client that we would repair the damage and enhance her floor.

The owner was pleased with the reasonable quote and our proposed solution. She hired us without hesitation and scheduled a convenient date and time for us to return and restore the surface.

At Sir Grout, we are committed to keeping our promises and providing a safe environment for our clients. From the initial quote to project completion, we protect all areas during our work. As scheduled, we returned to our client's home, eager to start the job. We swiftly set up our equipment and proceeded with the multi-step process, keeping our client informed and answering all her questions.

First, we deep-cleaned the floor using our exclusive cleaner. Our stone-safe product is crafted with high-quality ingredients that won't leave a residue or damage the surface.

We honed the stone using low-grit diamond pads for the following step and gradually increased the grit level. Honing addressed all the damage and resulted in a matte finish, so polishing was necessary to restore the shine. We continued grinding the stone with high-end polishing powders, making the surface glossy and reflective.

To complete the job, we applied an impregnating sealant to the surface. This sealant safeguards the stone against spills, water damage, etch marks, and stains. Furthermore, it enhances the surface's overall appearance and makes maintenance effortless. With proper care, this protection can last for a long time.

We flawlessly executed every step, achieving a perfect restoration. After cleaning up, we invited our client to inspect the results. The owner was thrilled to see her floor looking shiny and beautiful, expressing her satisfaction and noting that our work had exceeded her expectations.

Our client thanked us and assured us she would recommend our services to anyone dealing with hard surface issues. She also planned to share her positive experience with Sir Grout's exceptional products and services by leaving a five-star review on Google.

Natural stone surfaces require proper care to prevent damage and minimize deterioration. We always take the time to provide our clients with recommendations and helpful maintenance tips, which include regular cleaning, periodic sealing, and addressing issues promptly. We recommend using pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner.

Our product delivers the desired outcome without damaging the stone. It's non-toxic and safe for everyone in the home, including pets. In contrast, soap-based products or substances with acidic properties contain strong chemicals that can harm the stone. Additionally, these products can leave a residue that may dry on the surface, causing discoloration, staining, and other issues.

It's also important to dry spills as soon as they occur with paper towels or terry cloths to prevent stains and etching. Avoid using abrasive tools because they can leave scratches.

Are you tired of seeing your natural stone floor lackluster and dull? Don't worry! Sir Grout Central Florida's talented craftsmen are here to help. We have top-of-the-line restoration processes that can revamp any surface in your home and make future maintenance effortless. Contact us today by calling (407) 829-4488 or click here to arrange a free in-home consultation.